InstaHandi Terms and Conditions
Last Updated: Jun 12, 20241. Introduction
Welcome to instaHandi. These Terms and Conditions govern your use of our platform, connecting homeowners with service providers.
2. User Accounts
Registration
Accurate information is required during registration.
Responsibility
Users must maintain account confidentiality.
3. Services
Scope
instaHandi connects homeowners with various service providers.
Payment
Payments are made through the platform.
4. Bidding Process
Submission
Homeowners submit job requests and receive bids from providers.
Selection
Homeowners select providers based on bids.
Job Scope
Providers must not perform jobs outside the defined request. instaHandi is not responsible for any unauthorized work.
5. Responsibilities
Service Providers
Must adhere to job descriptions and legal requirements.
Homeowners
Must provide accurate job descriptions and make timely payments.
6. Liability
Vendor Damages
Homeowners waive the right to sue for damages if the vendor is not insured. If insured, claims can only be made against the vendor’s business insurance.
Limitation
instaHandi is not liable for damages resulting from unauthorized work.
7. Payment and Transaction Hold
Transaction Hold
Funds for job costs are held when the vendor is hired.
Release of Funds
Funds are released to the vendor 7 days after the job is marked as completed.
Commission
A 5% fee will be deducted from the job total as a commission for instaHandi.
8. Dispute Resolution
instaHandi provides a mechanism for resolving disputes between homeowners and providers.
9. Privacy
Data Protection
instaHandi respects user privacy and complies with data protection laws.
10. Amendments
instaHandi reserves the right to amend these Terms and Conditions at any time.
11. Contact Information
For questions or concerns, users can contact instaHandi support.